CHI, N. T. K.; HOANG NAM, V. The Impact of AI Chatbot on Long-Term Relationships between Customers and Hotels. VNU University of Economics and Business, [S. l.], v. 2, n. 6, 2022. DOI: 10.57110/vnujeb.v2i6.145. Disponível em: https://jeb.ueb.edu.vn/index.php/jeb/article/view/145. Acesso em: 20 apr. 2024.